Privacy Policy for Royal Islander Club

Introduction
The Royal Islander Club (“RIC”), located at Rhine Road #1 Maho Bay, Sint Maarten, is committed to protecting the privacy and security of your personal information. This policy outlines our practices regarding data collection, use, and protection of your information.

Data Collection

  • Website Pop-up Form: When you sign up to receive promotional information.
  • Guest Use & Authorization Form: For owners to authorize others to use their timeshare.
  • ReserveHotel Booking Engine: For booking accommodations at our location.
  • Google Analytics: To analyze website traffic and improve user experience.

Types of Data Collected

  • Contact details (name, email address, phone number)
  • Payment and billing information (through ReserveHotel’s booking engine)
  • Information about your browsing behavior on our website (via cookies and Google Analytics)

Purpose of Data Collection

  • Provide services such as promotional communications and room bookings.
  • Improve and analyze the use of our website and services.
  • Process transactions and fulfill requests for services.

Data Sharing and Disclosure

  • ReserveHotel: We share information necessary to process your bookings, including accommodations and flight arrangements.
  • Service Providers: Personal information is shared with Ogidoo CB for managing and maintaining our website, ensuring that your data is handled securely.
  • Legal Authorities: We may disclose your information to legal authorities when required by law or to protect the rights and safety of the Club and its members.
  • Retargeting: We use Sojern for retargeting website visitors. After visiting our website, you may see display ads for the resort on other websites.

Data Security

  • Keeping our hosting servers up-to-date with the latest security patches and defenses.
  • Regular maintenance checks to ensure the optimal operation and security of our website.
  • Using encryption technologies like SSL to protect the transmission of sensitive data.

User Rights

  • Access, update, or delete the information we have on you.
  • Object to processing of your data, request a restriction of processing, or request portability of your data.
  • Withdraw consent at any time where we rely on your consent to process your personal information.

Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to track activity on our website and hold certain information.
  • These are used to enhance your experience while using our website and also for our site analytics (via Google Analytics).
 

Contact Information for Privacy Concerns

  • If you have any questions or concerns regarding your privacy, please contact us at:
  • Email: info@royalislander.com
  • Phone: +1.721.545.2388
  • Address: Rhine Road #1 Maho Bay, Sint Maarten

Changes to This Privacy Policy

  • We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of June 27, 2024.