What is a maintenance fee?

The maintenance fee is an annual charge payable to the resort to maintain and improve the property. The maintenance fee covers insurances, utilities, furniture, fixtures and fittings etc.

When are the maintenance fees billed and when are they due?

Maintenance fees are generally billed in November for the subsequent year and due by January 1st. Please remit payment, with the payment stub. Should you not receive a bill, it does not relieve you of your responsibility for timely payment. If you do not receive a bill, it is up to you to request it from the Royal Islander Club. Please refer to the terms and conditions of your club membership agreement for payment timeline and defaults of accounts.

I did not use my week this year; do I still need to pay my maintenance fees?

Yes. Every owner must pay their maintenance fees regardless of whether or not they use their week.

What happens if I did not pay my maintenance fee on time?

You will be assessed with 2% late charges.

If I did not receive my maintenance fee, whom do I contact?

If you have not received your maintenance fee, contact the resort at ricacct@royalislander.com. If you have changed your mailing address, please notify the resort at info@royalislander.com immediately to update your information on file. To avoid late charges it is advisable to send your payment before the beginning of the year. Be sure to include your unit and week number on your check to correctly process your payment.

Where do I send my payment for my maintenance fee?

La Plage Members Very Important: Please write this USD account number 976480117 on your check along with your contract number to correctly process your payment.

La Terrasse Members Very Important: Please write this USD account number 976482133 on your check along with your contract number to correctly process your payment.

New address: 4343 N Scottsdale Rd., Ste 270, Scottsdale, AZ 85251

Can I pay my maintenance fee online?

No, however, you can complete the form below and email to mlaken@royalislander.com. There is an additional 4% when choosing this method of payment.